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Clause 1. Conditions Of Use
These Conditions Of Use apply to the website www.sensitivityandwords.com. This website is property of sensitivity and words. By using this website, you accept these Conditions Of Use and undertake to comply therewith.
Clause 2. Price
2.1 - The prices of our products are indicated in euros, inclusive of tax but exclusive of any contribution to any processing and dispatch charges.
2.2 - In the event of an order destined for a country other than Belgium, you shall be the importer of the product or of products concerned. For all products sent outside of the European Union, the price net of tax shall be automatically calculated on the invoice. Customs duties, other local taxes, import duties or State taxes could well be due. Such duties and other sums do not concern sensitivity and words. They shall be at your expense and you shall be entirely responsible both for the declarations and the payments to your country’s relevant authorities and/or organisms. We would advise you to seek information about these aspects from your local authorities. All orders, whatever their origin, shall be payable in euros,
2.3 - The products shall remain sensitivity and words's property until their price has been completely paid.
Clause 3. Order
On the Internet site: www.sensitivityandwords.com.
Clause 4. Confirmation
When you click on the “Confirm” button at the end of the Order Process, you state that you fully accept the order concerned as well as these General Conditions of Sale - in their entirety and without qualification.
The data recorded by www.sensitivityandwords.com constitutes proof of all of the transactions undertaken by sensitivity and words and her customers.
The data recorded by the payment system constitutes proof of the financial transactions.
Clause 5. Availability
All of the books are available either in digital format (PDF) or on paper.
The digital version of the books will be ordered directly at the editor's secured website and his sales conditions will apply.
We have a stock of our books in their paper version. If this stock is sold out and is being replenished, you shall be informed of the fact by e-mail and a delivery time shall be communicated to you. The posters are printed on request. Thus, the order is processed in two stages:
Poster Printing.
All the posters of our catalogue are printed at the time of the order, specially for you. This new printing mode gives rise to slightly longer delivery periods. They usually amount to one weeks. Our Order Department makes every endeavour to keep these delivery times to be as short as possible.
Order Dispatch.
Delivery times are given purely as an indication while processing your order.
Clause 6. Delivery
The products shall be delivered to the delivery address that you have indicated during the Order Process.
www.sensitivityandwords.com reserves the right to split the deliveries if necessary. The contribution to the processing and dispatch charges shall be invoiced for a single shipment alone.
Clause 7. Payment
You can pay for your purchases: Either by PayPall service or by bankcard by using the protected environment of PayPal.
Or by credit transfer to sensitivity and words (in this case, your order will be processed on receipt of payment).
Clause 8. Securement
Our website uses the PAYPAL secure payment system.
Clause 9. Money-Back Guarantee
We undertake to exchange your paper-format books or posters if defective or not corresponding to your order. In this case, please be kind enough to make a detailed report on the purchase order and to e-mail it to us in order to receive a return number and the address for returning the products.
www.sensitivityandwords.com shall then exchange the products.
Clause 10. Customer Department
For any information or question, our Customer Department is at your entire disposal:
By e-mail: Create an e-mail address for the Customer Department
By post: sensitivity and words, Post Office 10009, Sint-Pieters-Leeuw, Belgium.
Clause 11. Intellectual Property
All the texts, comments, works, illustrations and images reproduced on the http://www.sensitivityandwords.com website are subject to copyright and intellectual property rights throughout the entire world.
For this reason and in accordance with the provisions of the Intellectual Property Code, only utilisation for private use, subject to different or more restrictive provisions of the Intellectual Property Code, is allowed.
Any other use, unless authorised by sensitivity and words beforehand, shall constitute counterfeit and shall be sanctioned under the Intellectual Property Code.
Any reproduction, in whole or in part, of the http://www.sensitivityandwords.com website is strictly prohibited.
Clause 12. Liability
The products on offer are in conformity with the Belgian legislation in force. Sensitivity and words liability could not be invoked in the event of non-observance of the legislation of the country where the products are delivered (a banned title, for example). It is for you to check with the local authorities the possibilities of importing or using the products or services that you are planning to order. Sensitivity and words could not be held liable for the non-fulfilment of the contract in the event of unavailability of the product or an out-of-stock situation, nor in the event of force majeure, disturbance or general or partial strike in particular of the mail service and means of transport and/or communications, nor in the event of flood or fire.
www.sensitivityandwords.com shall accept no liability for any consequential damage resulting herefrom, nor for any business interruption, loss of profit, loss of opportunity, damages or charges.
The hypertext links may be able refer people to websites other than the www.sensitivityandwords.com website. Sensitivity and words declines all liability if the contents of those websites were to contravene the legal or regulatory provisions in force.
Clause 15. Personal Information
Sensitivity and words undertakes to refrain from revealing to third parties the information that you communicate to her. This is confidential.
Clause 16. Competent Court and Applicable Law
Any disagreement relating to the sensitivity and words website shall be exclusively subject to Belgian law. The courts and tribunals of Brussels alone shall have jurisdiction in the event of disagreement.
Clause 17. Website Owner:
The owner of the www.sensitivityandwords.com website is: sensitivity and words, Post Office 10009, 1600 Sint-Pieters-Leeuw, Belgium.
Clause 18 : Enterprise details :
Enterprise : 0883.190.245 registered in Brussels - Sensitivity and Words.
VAT : BE 883.190.245
